Free Fire Containment Bag Replacement
When one of our Preventer Li-Ion Fire Containment Bags (regular or HD) or Preventer Plus Smoke Containment Bags are used to contain a fire by non-professional firefighter personnel, we will send a new one for free (some conditions apply).
Conditions For Free Fire Containment Bag Replacement:
- The event was not intentional.
- Customer must be the original owner of the product.
- Customer must provide a copy of the original receipt (proof of payment).
- Customer must provide product's Serial Number.
- Customer must provide an incident report.
- Customer must provide photos of the product (inside and out; top and bottom) after the incident.
- Customer is responsible for shipping costs.
- One product replaced per incident.
Note: Brimstone Fire Protection can change these criteria without warning at any time.